Delivery & Returns

We hope you love your purchase when your receive it as much as we loved creating it for you.

Due to the nature of the products and for sanitary reasons, we cannot accept refunds unless it is an error on our part. Please check your Wig as soon as you receive it if there are any faults especially for Custom Units as you will have a chance to create and review your wig  

We do not accept refunds due to the wig's lead time being too long, please ensure you read the information on lead times for all products.

Delivery 

Bespoke Orders require a lead time up to 30 working days.

UK delivery is Next day once wig is complete

International delivery we aim to deliver within 5 working days after completed wig